2 Methods to Fix “NVIDIA Installer Failed” for GeForce video cards

So a long time ago before Trump was elected, which was approximately about last week, I came across that fantastic error message you see above. It popped out right after the NVIDIA setup failed to install the drivers on several different high-end systems that I was working on for no apparent reason. So, like a true leader of the Dothraki and as a Skyrim player –I relaxed, took three deep breaths, stretched my fingers and hamstrings then fired up setup.exe again.

I immediately got same log that read “NVIDIA Installer failed” again –and none of the NVIDIA driver components were installed. See, that totally sucks because if I ever wanted a random generic video card, I’d just use the integrated GPU and call it a great life; rather than burning through a few $300’s for these GTX’s. In a sudden flashback, I was pretty sure that this is karma being a bitch at me for not letting that guy merge into my lane on i-95 last week.

However, I quickly recomposed myself. The troubleshooting took places along with many of hours of frustration –where it should have been remedied by NVIDIA or Microsoft themselves in the first place. Several searches from Google and Bing return similar problem everywhere. It does not matter if it’s a GTX 460, GTX 570 or the new GTX 980, GTX 1050 etc.. the damn installer just won’t install. At this point, I think it’s possessed. On the other hand, Windows, being a difficult teenager, wouldn’t even bother to give a second try at the very certified driver that it directly obtained from Windows Update itself. Such a phase.

Fortunately, we probably can fix that --hopefully before you do the exact opposite of Hodor.

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Essential Things To Check

First thing first, be sure Windows is running on the latest Service Pack. Windows 7? Get SP2. Windows 8? Get 8.1. Windows 10? ..Shit. Well, check anyway.

We all know that this is a complicated relationship between NVIDIA and Windows and all but unfortunately you and I are caught up in the crossfire –which should have been a problem of AMD since they came up with the term Crossfire in the first place. But well, NVIDIA holds the honor. Anyway, these are the few forms of the error:

  • Error Code 28
  • Driver cannot be installed
  • ff0

  • No Hardware Specified
  • System keeps rolling back to Standard VGA Adapter driver after restart, etc…

Now before we dive in, let’s get these cautions out of the way.

  • Make sure on-board graphics chipset is deactivated and BIOS is set to use current discrete video card as main.
  • Make sure your motherboard BIOS is running the latest firmware.
  • Hard Drive is not too full. There were many cases when NIVIDA setup could not extract the packet into the Temp folder because the target drive was packed.
  • Antivirus program or Firewall should not give any issue but it’s worth some attention. Disable it just in case. Don’t forget to enable it the next time your browse brazzer the Internet.
  • Try your video card on a different PCIe slot or different computer to see whether the same issue occurs. You may find a way to rule out the possibility that the motherboard or the video card is defective.
  • Run a quick file system check using the command sfc /scannow to make sure the Windows core has not been altered or violated.

Method I : Manually Update Driver Through Device Manager

This is the most simple fix. Sometimes it works like a charm, other times it’s a miss. Like the first date. Or first dump after tacos.

1. Right click and use Update Driver Software on the Display or Standard VGA Graphics Adapter from your device list.

2. Point to the path of the extracted NVIDIA driver folder (eg. C:\NVIDIA\DisplayDriver\xxx.xx\windows_version\English\Display.Driver). If this folder does not exist, you have never run the installer before.

Restart PC as soon as it’s done.

Proceed to run the NVIDIA installer once again as usual if the video card has been successfully recognized. In case nothing happens or the system still identifies the video card as a generic device, you have to move on to the next step.

Method II  (Follow each step carefully)

A. The complete removal of all NVIDIA driver files from the System

Once again, make sure you are using the latest Service Pack –not minor updates but big ass Service Pack. If you have trouble finding an urge to get this done, watch this 30s video.


  1. Install Driver Sweeper.
  2. Apply Take Ownership to Registry (this registry hack is pretty useful for other situations, too; such as when you cannot delete a file or do not have access to old porn folder due to permission issue).

Restart PC and get in Safe Mode (press F8 after initial POST).

Delete these following NVIDIA Driver data supplied from Windows Update if existed (right click on the folders and choose Take Ownership if the system does not allow you to remove them) :

  1. C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf–xxxsomethingxxx
  2. C:\Windows\System32\DriverStore\FileRepository\nv_lh–xxxsomethingxxx
  3. C:\Windows\System32\DriverStore\FileRepository\nvoclock–xxxsomethingxxx
  4. C:\Program Files\NVIDIA Corporation\
  5. C:\Program Files (x86)\NVIDIA Corporation\

Now also fire up Driver Sweeper and delete everything else that is related to NVIDIA. Restart the PC after the process is completed.

This step prevents Windows from trying to apply any pre-cached, pre-downloaded driver for the video card behind our back.

B. Perform a Clean Installation under Super User Role

  • Download and extract PStools.
  • Move the PsExec.exe file into your C:\Windows\System32\ folder.
  • Press Windows key + R and type the following command into the message box. Be sure to replace the path accordingly to your own reference  :

psexec -i -s “C:\NVIDIA\DisplayDriver\xxx.xx\windows_version\English\Display.Driver\setup.exe”

  • After the License Agreement screen, choose Custom instead of Express installation.
  • Now you can check Perform a Clean Installation and uncheck NVIDIA Update.

Continue on until the setup process completes. Restart the PC and you should have your video card working properly upon the next load.

Leave us a comment whether this has or has not solved your issue. Some of our readers are like, geniuses, and have pretty good advice that works for them so it may work for you. So be sure to go throught the comment section below for more solutions.

If nothing works, perhaps it’s about time to buy one of them AMD R9 400-series instead. Or you could still try Method III.

Method III

#NVIDIAplz
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Leave a Reply

200 Comments on "2 Methods to Fix “NVIDIA Installer Failed” for GeForce video cards"

Hehe Trump is bad xddd

When you’re showing how to fix a driver but also need to push your agenda LUL

Bluebay

O my god. I can’t believe it worked. Thank you so much!

cpt. bomb

DriverSweeper did the trick without pstools (win7x64). Thanks man :D

hi thanks for your guide. Method 3 works perfectly for me. I dont need to bother about it anymore :)

Calvin John

Thanks,it worked.But,what happened to the method III?

Andrey Popov

hey, thanks so much for this wonderful doc, had to do all the steps to get this damn nVidia driver to update, mine was stuck on v358 (2015) and wouldn’t go any higher. I don’t think that the Take Ownership piece was helpful in this process but it was sure as hell educational.

The Driver Sweeper is useful for cleaning up the nVidia driver mess – I couldn’t really delete the old nvidia junk from DriverStore otherwise – the regedit trick didn’t seem to allow this – access was still denied.

PSExec from PSTools is also essential since the driver files are somehow locked up by default.

Doing all this (except for the last PSExec command) in Safe mode is very important since windows is going to attempt to install the generic VGA driver as replacement immediately after the nVidia driver uninstalls the old version. I wonder if simply stopping the plug-and-play service prevents windows from doing that… i didn’t really feel like trying that.

Roy Andersson

Method III works! Thanks!

Venz

None of this works for me. What I did is to created a new administrator who managed to install Ge Forza Expirience and although my installation failed, somehow, meanwhile, appeared older version of the driver, even though it was cleaned with DDU.

Charles Parry

I love you! Been trying all sorts to get my graphics card working again, and method one did it! Thank you so much. I am forever in your debt!

Jason Patrick

i followed method one bro and it has been recognize but when i install the driver failed again :(

beanhead

The Geforce Experince worked for me like a charm! There’s something faulty with the windows update. Thanks guys!

Method 1 didnt work. Method 2 was slightly confusing so I began tugging at my hair.
What it doesnt say in Method 2 is you must start the nvidia installer again to recreate the folder needed for pstools. Then you ( or at least I had to ) run the nvidia installer and it works.

At the end of the day, drivers are up to date for the first time since ever. This webiste is a godsend and hopefully others can get the help they need.

daniel

method 2 worked thx

Mark Andrew

Finally fixed for me… with Nvidia’s managed to reproduce the issue on its end, writing:

“We have received reports of some users having issues installing today’s Game Ready Driver. Initial investigation suggests the issue is isolated to multiple-monitor configurations.

Should you experience issues, you can either disconnect one monitor during the driver installation (and reconnect once completed) or you can uninstall the driver through Windows Safe-Mode and revert to a previous version.”

Tracy Berube

OMG you saved me pulling out my last strand of hair. Method I : Manually Update Driver Through Device Manager worked for me. Of course that was after one day with NVIDIA looking through my BIOS to disable my onboard drivers, it’s just not compatible, a half day with windows telling me all is fine with your system and they have great sales going on right now, to the company I bought my NVIDIA from to get a new power supply. Thank you soooo much. I did download the driver and install from the disk that was in the package.

JM_McSwagger

Don’t download the drivers from nvidea, there is something wrong with them, rather download and install geforce experience separately and run the driver update thru there, works perfectly.

Hank Mardukas

After trying to install the latest nvidia driver, I got stuck with “nvidia installer failed”

I tried Method 1 and Method 2 (A + B) and it didn’t change a thing.

What worked for me was to download and install Geforce experience. Then install the driver from there.
Thanks heaps to the guy that recommended it here in the comments!

ToRs1oN

You are my god ! Thx !

daniel

method 3 works fine :D

Joseph

I tried Method 3 but now nothing works D:

FIlip

Method II worked for me without point B just installing driver by downloading it from nvidia site and doing clean installation. I have no idea where from the driver comes from when you do B step which didn’t work( istallation didn’t start)

Exelsio

https://www.youtube.com/watch?v=HKwFHU8ka5I i found the solution with this Video

Leon

Yo so my laptop is an ASUS Q550LF and it has an Nvidia GeForce 745m in it, had run into a download driver issue where it wouldn’t update to the latest driver on the GeForce Experience (370.92). it would make me restart the computer and do the process all over again. I followed your steps for method 2 and got all the way to the PsExec and got confused because i don’t know what you meant by running the command. I tried it and it didn’t work. So i tried to manually install the latest driver from the nVidia Website and it says the graphics driver could not find compatible graphics hardware. i looked at my device manager and it doesn’t even recognize the GPU, it’s legit not there…..wtf do i do? SOMEBODY PLS HELP

xav

I dont understand the last part about the pstool.

So I was stuck with no graphics after nvidia autoupdate broke the GTX 1070 install.

Uninstalls and reinstalls failed both ways, as well as breaking my sound – set to nvidia audio device no longer existing.

FINALLY, Fixed it by
1. Switching the video cable to using the intel integrated hdmi port,
and
2. Running Display Driver uninstaller to wipe clean any nvidia files from windows:
http://www.snapfiles.com/get/displaydriveruninstaller.html

After a reboot, The older nvidia drivers from earlier this year installed PERFECTLY.

Then a final reboot and switch the cable back to the GPU : SUCCESS!

DDU saved the day !

Nvidia auto updates killed my GTX 1070.

method 3 is best for suure

CrazyKrauti

After method 3 didnt work very well, i tried the Driver Sweeper + Clean install method and it worked perfectly!
Thanks a lot, dude!
greetings from bavaria

i tried method 3, it worked perfectly!

Joey

Couldn’t complete all steps from method 2 (even take ownership didn’t allow me to erase nv.. folders, totalcmd launched with elevated right as well) but guess driver sweeperdid the trick. I launched nvidia installation again and TADA! a few hours’ horror is over! THANKS from Poland!

Eppere

Guess it’s time for method three. If only I could just put it together and go. But, no, that would be too simple.

Akram

Sorry about the previous reply. if anyone still encountering this issue, try to remove geforce Experience and download it from nvidia website and install it. when finished, download the driver by the geforce experience and install it. I hope that will help u

Nima

Thank you, Thank you, Thank you …

Wes Sawyer

Holy mother of all that is gaming!! Finally was I able to install the proper drivers for my card!! Great job!

Dan

Driver Sweeper + Clean install worked with following adjustments (not sure whether they were all needed)

I created a separate admin user and logged in to that user
in start menu type “cmd”, right click on it and start it in Admin mode, within the console type the mentioned psexec command, however my setup file was not in” ….\windows_version\English\Display.Driver\setup.exe” but in “….\windows_version\English\setup.exe”

Thanks mate, cost me hours to get it solved until I found your post!

Raees dar

I am Raees dar from Gujrat
I am using evga gtx 960 ftw 4gb gaming card
before this I am facing some errors of drivers like 7zip error and so and so
now I installed new driver
1- download driver from gefore.com any new driver
2- extract this driver from 7zip
3- open device manager, properties find your card driver and double click
4- press driver button and then update driver
5- press browse my computer for driver software button
6- find the drive where u extract driver ( newly extracted)
7- window will now find the driver and thats all.
8- Raees dar Gujrat, Translator, Designer, pc gamer, lover, 03016212007

Olio

Driver Sweeper + Clean install worked.

suh dude

thx dude i really appreciate it
p.s ur a nigga

thx bro

Arlindo Bastos Filho

You MUST to Uninstall Microsoft Visual C++ 2013 Redistributable using files vcredist_x64_13.exe (64 bits) AND vcredist_x86_13.exe (32 bits). Do a searching for these files on your PC.

NVidia Setup fail at this moment because another process is using same instalation.

Nvidia Setup will reinstall Microsoft Visual C++ 2013 again for you.

Do a clean installation too.

It Worked for me.

Remiel

Actually, I just uninstalled GeForce Experience and nothing else Nvidia, then reinstalled GeForce Experience, and everything worked fine

tried both options did not work windows still kicked nvidia update out of the way so it could down load its own

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