2 Methods to Fix “NVIDIA Installer Failed” for GeForce video cards

So a long time ago, about couple days back, I came across that fantastic log box over after the NVIDIA setup failed to install the drivers on several different high-end systems that I was working on; for no apparent reason. Then, like a true leader of the Dothraki –I relaxed, stretched my fingers and hamstrings then fire up the setup.exe again.

Immediately I came to the same message that read “NVIDIA Installer failed” again –and none of the driver components were installed. See, that totally sucks because if I ever wanted a random generic video card, I’d just use the integrated GPU and call it a great life; rather than burning through a few $300’s for these GTX’s. In a short moment, I was pretty sure that this is karma bitching at me for not letting that guy merge into my lane two days ago.

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However, I quickly recomposed myself and the troubleshooting took places along with many of hours of frustration –where it should have been remedied by NVIDIA or Microsoft themselves in the first place. But who knows, marriage is complicated. Anyway, several searches from Google and Bing return similar problem everywhere. It does not matter if it’s a GTX 460, GTX 570 or the new GTX 980, etc.. the damn installer just won’t install (I think it’s possessed). On the other hand, Windows, being a difficult teenager, wouldn’t even bother to give a second try at the very certified driver that it directly obtained from Windows Update itself. Cute.

Good news is I got a potential solution for that problem --hopefully just right before you do this.

Essential Things To Check

First thing first, be sure Windows is running on the latest Service Pack. Windows 7? Get SP2. Windows 8? Get 8.1. Windows 10? ..Shit. Well, check anyway.

We all know that this is a complicated relationship between NVIDIA and Windows and all but unfortunately you and I are caught up in the crossfire –which should have been a problem of AMD since they came up with the term Crossfire in the first place. But well, NVIDIA holds the honor. Anyway, these are the few forms of the error:

  • Error Code 28
  • Driver cannot be installed
  • ff0

  • No Hardware Specified
  • System keeps rolling back to Standard VGA Adapter driver after restart, etc…

Now before we dive in, let’s get these cautions out of the way.

  • Make sure on-board graphics chipset is deactivated and BIOS is set to use current discrete video card as main.
  • Make sure your motherboard BIOS is running the latest firmware.
  • Hard Drive is not too full. There were many cases when NIVIDA setup could not extract the packet into the Temp folder because the target drive was packed.
  • Antivirus program or Firewall should not give any issue but it’s worth some attention. Disable it just in case. Don’t forget to enable it the next time your browse brazzer the Internet.
  • Try your video card on a different PCIe slot or different computer to see whether the same issue occurs. You may find a way to rule out the possibility that the motherboard or the video card is defective.
  • Run a quick file system check using the command sfc /scannow to make sure the Windows core has not been altered or violated.

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Method I : Manually Update Driver Through Device Manager

This is the most simple fix. Sometimes it works like a charm, other times it’s a miss. Like the first date. Or first dump after tacos.

1. Right click and use Update Driver Software on the Display or Standard VGA Graphics Adapter from your device list.

2. Point to the path of the extracted NVIDIA driver folder (eg. C:\NVIDIA\DisplayDriver\xxx.xx\windows_version\English\Display.Driver). If this folder does not exist, you have never run the installer before.

Restart PC as soon as it’s done.

Proceed to run the NVIDIA installer once again as usual if the video card has been successfully recognized. In case nothing happens or the system still identifies the video card as a generic device, you have to move on to the next step.

Method II  (Follow each step carefully)

A. The complete removal of all NVIDIA driver files from the System

Once again, make sure you are using the latest Service Pack (not minor updates but big ass Service Pack). If you have trouble finding an urge to get this done, watch this piece of wood going super saiyan.

  1. Install Driver Sweeper.
  2. Apply Take Ownership to Registry (this registry hack is pretty useful for other situations, too; such as when you cannot delete a file or do not have access to old porn folder due to permission issue).

Restart PC and get in Safe Mode (press F8 after initial POST).

Delete these following NVIDIA Driver data supplied from Windows Update if existed (right click on the folders and choose Take Ownership if the system does not allow you to remove them) :

  1. C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf–xxxsomethingxxx
  2. C:\Windows\System32\DriverStore\FileRepository\nv_lh–xxxsomethingxxx
  3. C:\Windows\System32\DriverStore\FileRepository\nvoclock–xxxsomethingxxx
  4. C:\Program Files\NVIDIA Corporation\
  5. C:\Program Files (x86)\NVIDIA Corporation\

Now also fire up Driver Sweeper and delete everything else that is related to NVIDIA. Restart the PC after the process is completed.

This step prevents Windows from trying to apply any pre-cached, pre-downloaded driver for the video card behind our back.

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B. Perform a Clean Installation under Super User Role

  • Download and extract PStools.
  • Move the PsExec.exe file into your C:\Windows\System32\ folder.
  • Press Windows key + R and type the following command into the message box. Be sure to replace the path accordingly to your own reference  :

psexec -i -s “C:\NVIDIA\DisplayDriver\xxx.xx\windows_version\English\Display.Driver\setup.exe”

  • After the License Agreement screen, choose Custom instead of Express installation.
  • Now you can check Perform a Clean Installation and uncheck NVIDIA Update.

Continue on until the setup process completes. Restart the PC and you should have your video card working properly upon the next load.

Leave us a comment whether this has or has not solved your issue. Some of our readers are like, geniuses, and have pretty good advice that works for them so it may work for you. So be sure to go throught the comment section below for more solutions.

If nothing works, perhaps it’s about time to buy one of them AMD R9 300-series instead.

Worst comes to worst, please proceed to Method III below :

Method III

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156 Comments on "2 Methods to Fix “NVIDIA Installer Failed” for GeForce video cards"

Comments


me
Today 4:38 pm

Didnt even understand what the pstools did, but followed instructions and got drivers back. Thank you for this fix

K K
June 24, 2016 12:17 pm

I fffing love u man, i do not know how method 1 worked but it did!

June 19, 2016 11:21 am
Method number two worked for me like a charm, thanks! For whoever wants to know, there was only one Nvidia entry that I deleted in Safe Mode, but that appears to have been sufficient. It’s a relief to see that there’s an easy fix for this weird problem – I’ve been experiencing this with my last two laptops and since February this year I’ve been running with the same driver rather than updating it, which always resulted in knocking out the graphics card and giving me a Code 28 error. To get the last driver to run I had to… Read more »
Alexander
June 16, 2016 7:47 pm

W7 x64. Geforce experience was failing, pure downloaded installer was failing (custom installation -> driver only, either with clean install or not).
Windows driver update somehow was installing, but reverted to Standard VGA adapter after reboot.

I’ve rebooted to safemode. Nvidia installer doesnt work there. Windows update worked (Update driver for VGA adapter -> Browse my computer for files -> Display.Driver folder inside the extracted Nvidia installer files. Maybe automated would work too).
After reboot, driver was up, but no control panel. Magically, nvidia installer works now (and shows no version of driver installed?)

Next time there will be driver update, screw it.

_INTER_
May 26, 2016 5:32 pm

Another method: Download “CCleaner”. Fix all registry issues. Done

CrazyIvanTR
May 24, 2016 11:30 am

Method 3 works like a charm. Thanks :D

anon44
May 23, 2016 8:40 pm

Sadly nvidia wont let me update the drivers in safe mode since it keeps saying “cannot install C++ redis in safe mode” even though I’ve installed the redis theyved provided in their folder (2013 x64 and x84)

May 23, 2016 12:49 pm

Thank you so much

May 23, 2016 12:48 pm

The second option worked for me. Windows 10 Pro x64

Me
May 8, 2016 2:00 am

Thank fuggin God! Method II works wonders. Thank you so much!

Tyki
May 7, 2016 7:46 am

confused at this part any help?
“Press Windows key + R and type the following command into the message box. Be sure to replace the path accordingly to your own reference :”

At this point i have no drivers installed how can i search my C drive for a folder that don’t exist?

JAB
May 6, 2016 9:20 pm

You are a life saver!

May 5, 2016 8:27 pm

I fudgein love you bro i was having a mental break down, but you showed me the glorious light.

May 5, 2016 1:57 am

Uninstall Comodo antivirus did it in my case, I thought the whole time that the video card could be broken.

Bobby
May 2, 2016 7:00 pm

Thanks for the help, also your jokes about karma and marriage were hilarious XD

Brian
April 30, 2016 5:26 am

Just download MS Net Framework 4.0 and install before running the Asus setup disk. Worked on my Strix 970

Spore Racker
April 29, 2016 8:38 am

Thanks fot Method III… it helped me very much

Agis
April 19, 2016 4:01 pm

Dissable Comodo Antivirus and Firewall and end kill all its processes in task manager

Raphael
April 16, 2016 5:58 pm
For those struggling with the step of psexec.exe! I dont know if required but i got it working this way: I actually executed the exe after i put it inside system32 folder. There was a prompt to accept terms and i pressed accept. The program should close automatically. Afterwards i input the command manually, apparently this ” sign doesnt work when copied or something! Also, the setup.exe is nowadays not located at \display.driver folder anymore, just delete that part out there and the path is correct. Thanks for making this guide, the second step worked for me, after a year… Read more »
kati ivanova
April 14, 2016 12:54 am

uninstalling geforce experience with revo uninstaller using advanced did the job for me. Quickest way by far.

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